Contact

Talk to us.

Pick the path that fits — sales, support, partnership, or media. We respond within 2 business hours during European working hours, and route your inquiry directly to the right team.

< 2 hours — average first response during European working hours
Step 1 · What's this about?
Step 2 · Tell us about you

Talk to sales.

Brief intro is enough — what you're protecting, what you're worried about, what you'd like to explore. We respond within 2 business hours.

Average response time under 2 business hours during European working hours.

Prefer a direct conversation? Book a 30-minute consultation slot or email sales directly.
Step 2 · Support request

Customer support.

Reserved for existing identiqa customers. Sales inquiries should use the Sales path above.

Critical issues escalate immediately. Response times follow your SLA.

Production down? For critical incidents on production systems, call our 24/7 emergency line directly — included in your service contract.
Step 2 · Partner inquiry

Become a partner.

Resellers, MSPs/MSSPs, and strategic operators bringing identiqa to new markets.

The full partner program lives on our Regions page

We've structured partner inquiries on the Regions page where you can see exactly which markets we're targeting, which partner types we work with, and submit a properly contextualized inquiry.

Go to the partner inquiry form →

Average response within 2 business days with concrete next steps.

Already know your fit? Email partners directly with your context.
Step 2 · Press inquiry

Press & media.

Journalists, editorial enquiries, press releases, executive interviews and commentary requests.

Editorial inquiries with stated deadlines are prioritized.

On deadline? Email our press team directly — fastest route for time-sensitive requests.
Headquarters
Dublin, Ireland
Identiqa Holding Ltd.
EU Ops Ltd. (customer contracts)
Phone
European working hours, GMT/CET
General email
For anything that doesn't fit elsewhere
Response time
Under 2 hours
Average first response, European working hours
Specialised inquiries

Looking for something specific?

Some inquiries have their own dedicated paths — they need different framing, different evidence, or different qualification standards.